Apple, the world’s biggest technology company, have often claimed that they are at the metaphorical crossroads of technology and liberal arts. Amazon, it could be said, are positioning themselves at a different crossroads: the place where technology and consumerism meet. And Amazon are scarily good at what they do. They’re adept at predicting and exploiting the appearance of that peculiar space where technology and retail meet. And now they want to publish books too. I’ve written before about why I think Amazon might fail at publishing books. But I was wrong. Amazon won’t fail. But they may not completely succeed either.
For the past month or so, Amazon’s publishing announcements have come thick and fast. First it was Montlake (a romance imprint) and then Thomas & Mercer (a thriller imprint). Then they announced they were hiring old-school publishing bigwig Larry Kirshbaum. We can probably expect other announcements to follow. According to the article linked to above, one New York agent summed up the US trade’s response to Amazon’s announcements in one word: “anxious”.
Should publishers be anxious about Amazon moving into the publishing sphere? The short answer is yes, probably. But the full answer is more complicated than that. Amazon seems to hold all the cards when it comes to their newest venture. They have a powerful and vibrant vertical retail presence. They have enviable access to their customers’ personal information – both buying and reading patterns. They are young and technologically adept in a way that big old traditional publishing houses are not.
So why do I doubt they’ll succeed at publishing? The answer is going to sound a bit namby-pamby. But it’s true nonetheless. Amazon lacks passion for books. They may like selling books and they’re clearly very good at it. But from the word go, Amazon have seen books as just another product to drive traffic and make money, along with milk, bicycle tyres and modular arch-shaped window shades (thanks, Amazon!). You only have to look as far as the initial acquisitions made by Montlake and Thomas & Mercer to see this pattern. All of the authors picked up by the new imprints are authors with track records selling books.
Of course there’s nothing wrong with acquiring books that you know will actually sell. Most publishers would probably love to do nothing but that. But there’s not a word about first time authors. There’s nothing in the marketing bumpf about developing or discovering new talent. And as any publisher will tell you, you can’t make a publishing company work long term without finding new authors. Bestselling authors make companies profitable – but if publishers stopped publishing everybody else, there would no longer be an industry.
So here’s how I see things proceeding. Amazon is going to keep the bastards honest. All the people who complain about publishers not tightening their belts will certainly see that happen in the next couple of years. Prices will drop. Print books will go the way of the vinyl record. And it will all be in the name of competing with Amazon. But publishers will survive, and they will modernise. And they’ll continue to find new authors, and develop existing authors in just the same way as they always did. Those authors will still be loyal to the people who found and nurtured them.
Publishing books is not just about selling product, it’s a labour of love, even if sometimes the emphasis is heavy on the labour and low on the love. It’s true that geniuses are sometimes born, but they’re far more often made – an idea that is very unpopular in this new democratised, self-publishing-is-the-future digital world.
So Amazon will keep selling books. They may even keep publishing them. But long term? Until Amazon starts actually contributing to the literary heritage of great authors without just buying them from other publishers or skimming them off the top of the self-published list, I won’t believe they’re anything but a digital clearing house with deep pockets and a really good fake tan.